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8-38 Troubleshooting
Event ID317:
The following message may be registered in RAID log in Universal RAID Utility and OS
log (Event Log or Windows, syslog of Linux).
Source:
Event ID:
Type:
Description:
Single-shot message indicates the successful retry even if the message above is
→
registered. If this message is repeatedly registered, physical device may be faulty.
Contact your service representative.
Event ID505:
When the RAID controller has additional battery (N8103-123 or N8103-124), the
following message is registered in RAID log in Universal RAID Utility and OS log (Event
Log or Windows, syslog of Linux).
Source:
Event ID:
Type:
Description:
If the event shown above is registered, check the current cache mode of RAID controller
by using the Universal RAID Utility.
If the current cache mode is set to "Write Back", it is not the problem in operating
→
the system.
If the current cache mode is set to "Write Through", the temperature of battery
→
raises temporarily due to refresh operation. Refresh operation pauses at occurrence
of this event, thus the temperature drops. Refresh operation is resumed after the
battery is cooled down. Upon completion of refresh operation, the current cache
mode is changed to "Write Back". If "Write Through" is retained even after 24
hours, the battery may be faulty. Replace the battery.
Raidsrv
317 (8000013D)
Warning
<RU0317>[CTRL: %1 PD:%2(%3) %4 %5] An error of warning level
occurred on physical device.
Error code: %6
raidsrv
505
Warning
<RU0505> [CTRL: RAID controller number] Temperature of battery is
high.
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