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Accu-Chek Compact Owner's Booklet page 44

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• Blood was applied to the strip
too soon.
Turn the meter off, then back on.
Repeat the test, waiting for the
hand symbol in the display
before touching blood or control
solution to the strip.
• The measurement window is
dirty.
Clean the measurement window
area (see Cleaning Your Meter )
and repeat the test.
• The test strip cannot be used.
Repeat the test with a new strip.
Chapter 1: Your New Meter
Chapter 5: Maintenance and Troubleshooting
• The meter was turned off and on
again, but the strip is still in the
meter.
Hold the meter straight up and down
and let the strip drop out, or take it
out manually, even if it takes a small
amount of force.
• The test strip was taken out during
testing.
Repeat the test, then release the strip
by pressing the
• The strip was bent during the test.
Repeat the test with a new strip.
• The test strips are too old.
Insert a new test drum and repeat
the test.
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ACCU-CHEK Customer Service Center 1-800-858-8072
ACCU-CHEK Customer Care Service Center 1-800-858-8072
.

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